From
Randall Tschetter
Associate, Isaksen Glerum Wachter Architects
Urbana, IL
RE: CityBlue Supply Division
"Isaksen Glerum Wachter Architects has used [CityBlue]
for nearly all of our plotting supplies since before I
began my employment here more than 10 years ago. Several
years ago we tried another company when they promised
us better prices, but those “better prices” translated
to terrible service (when there was any service at all),
and soon after that mistake we re-established our relationship
with [CityBlue].
Our account representative is very product knowledgeable
and customer-oriented. Every order that I have placed
with her has been received on time and accurate in content.
This is very important in an industry where timeliness
to our clients is pertinent. Not only does [she] treat
her customers in a professional manner, but she adds an
element of personal touch to every phone call. And this
is important in any industry."
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From
Thomas E. Wilson, AIA
President, Architectural Design Group
Peoria, IL
RE: CityBlue Digital Printing Center
"Architectural Design Group has used [CityBlue]
exclusively for almost five years. I have personally worked
with [CityBlue] for over 20 years. They are prompt, accurate,
and provide courteous, professional services. Their Bid
Document Management Service is a valuable service that
reduces the Architect's efforts (and costs) involved with
the processing and tracking of bid documents. They are
always responsive, even under tight time schedules and
last minute changes. Their printing costs are competitive
and we have never felt the need to look elsewhere for
our printing services."
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From
Cindi Lannes
Office Manager, Scott Javore & Associates
Glencoe, IL
RE: CityBlue Supply Division
"I am barraged with sales calls and materials, but
I particularly liked [the CityBlue supply sales associate's]
approach and demeanor. It is due to her professionalism
and "friendly-user" attitude that I followed
through on her calls and will now do business with your
company."
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From
J. Michael Parrish
PSA-Dewberry
Peoria, IL
RE: CityBlue Digital Printing Center
"We highly recommend [CityBlue] in Peoria for reproduction,
plan distribution, and other services for your project.
We have worked with [CityBlue] for many years, and they
have provided high-level service."
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From
Chuck Field
Mechanical Designer & Estimator, Northwest Mechanical,
Inc.
Davenport, IA
RE: CityBlue Supply Division
"In no time [your CityBlue supply sales associate]
had me set up, and service since then has far exceeded
my expectation. From my day-to-day duties, ordering media
sometimes takes a back seat and is overlooked. [My CityBlue
supply sales associate] however has been my savior on
more than one account, if I haven't placed an order, I
can count on receiving a phone call to see if I need anything."
"In this high tech age, business can be conducted
cross-country without ever meeting your account manager,
so the need for first-class customer service is a must."
... " Once in a while you get those employees
with the passion for excellence, to me [your CityBlue
supply sales associate] is that employee."
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From
Denise Hagler
Specification Editor, Henneman Raufeisen and Associates,
Inc.
Champaign, IL
RE: CityBlue Digital Printing Center
"[CityBlue Technologies] has been our printer of
choice for years. The quality of their work is extremely
important to them, and it shows. They bend over backwards
to assist us in any way they can. They handle our bid
documents, from printing, to bidders' lists online, to
dealing with record keeping for the sale of bid sets,
to dealing with the contractors purchasing these documents.
Their professionalism and attention to detail has been
most helpful in the quality production of our documents.
I highly recommend [CityBlue]."
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From
Tom McMorrow
Registered Architect, Assistant Professor of Architecture
at ICC
East Peoria, IL
RE: CityBlue Digital Printing Center
"I have had the printing department of [CityBlue
Technologies] provide the services I have needed for approximately
28 years. They were always ready to take me at a moment's
notice no matter what the size of the project I needed
in my private practice. Some of my projects were very
complex (renderings), and they always worked with me to
get the best possible results. I never waited, and the
projects were always completed in a timely fashion."
"They will always do it right, for the right fee,
and with guaranteed results. They will work days, nights,
and weekends to ensure completion of your project when
you need it. You won't get the job done any better than
at [CityBlue Technologies]."
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From
Joshuah Leljedal
Engineering Technician, Sodemann and Associates, Inc.
Champaign, IL
RE: CityBlue Supply Division
"Our continued business with [CityBlue] is constantly
reaffirmed through their prompt and courteous service.
The actions of their employees express a geniune concern
for our company's needs - not just their own. Anytime
I have had a question their staff has been quick to respond.
[CityBlue] doesn't just treat us like "a" client;
they treat us like "the" client. their corporate
pricing is the icing on the cake. I would still do business
with them if their prices were comparable to their competition.
Although they are aware of this, [CityBlue] quotes continue
to come in much lower than everyone else."
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From
Devin R. Williams
HRA-Industrial Technology Group
Chicago & Champaign, IL
RE: CityBlue Supply Division
"I became acquainted with [your CityBlue supply
sales associate] in November of 2004 after calling [CityBlue]
in search of a new HP plotter for our office. At the time,
I was working with two additional distributors to procure
a plotter. I quickly terminated the discussions with the
other firms once I got a sample of [your CityBlue supply
sales associate's] superior customer service qualities.
She exceeded my expectation in every aspect of our dealings.
For example, I received quotes on the very day that I
made my requests (and I made at least ten) within a couple
of hours. In addition, she answered all my technical questions
and assisted me in selecting the machinery that best fit
our needs. We ultimately purchased a new HP 1050C in January
2005 and she played a vital role in closing the deal."
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