Last Updated: January 7, 2010

Large-Format Equipment Service & Support
Preventive Maintenance Contracts
Support Policy
Equipment Meter Reading

Large-Format Equipment Service & Support

CityBlue Technologies is an active reseller of Oce-, Xerox-, Canon-, KIP-, and HP-brand large-format plotters and inkjet printers. As such, we provide support and service functions for these machines. We also offer service contracts for such things as preventive maintenance checks, etc. Call us today for more information about our Oce-, Xerox-, and HP-brand large-format plotters, service contracts, preventive maintenance, or to schedule a service visit from one of our trained technicians.

800-747-6500

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Preventive Maintenance Contracts

CityBlue Technologies offers a cost-effective service contract option for engineering equipment owners and operators - Preventive Maintenance Contracts.

Contracts include two (2) annual preventative maintenance service calls, as well as discounted rates for emergency service calls. Preventative maintenance calls include:
• Complete cleaning, inspection and quality check
• Replace all corona wires
• Adjust all settings to factory specifications
• Complete service report on condition of your machine
• Systems diagnostics and back-up of systems settings (for Oce TDS Systems)

Additional benefits included with this contract option are:
• All additional parts will be discounted 25%
• All travel charges are included, for both preventative maintenance and emergency service visits.
• All telephone support
• A high performance surge protector and line conditioner

Call us or fax/mail one of the contracts below to ensure long-term, optimal performance of your engineering equipment.

Click one of the contracts below to open and print:
Oce Preventive Maintenance Contract
Xerox Preventive Maintenance Contract
HP Preventive Maintenance Contract
Canon Preventive Maintenance Contract (to come!)
KIP Preventive Maintenance Contract (to come!)

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Support Policy

CityBlue Technologies will not deny anyone initial technical phone support. You are eligible to receive $20.00 worth of phone support in one of two ways: if you are a first time caller or if you have made a software purchase from CityBlue Technologies. In either case, when the $20.00 is used up, you then have the options of being billed for subsequent support or purchasing a Block of Time contract. Block of Time contracts do not expire within a certain time period. You get the full dollar value of what you pay.

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Equipment Meter Reading

We now offer you the option of entering your monthly equipment meter reading online. Just fill out the form below and click "Submit".

Company Name>
Contact Name>  
Equipment ID>   
Meter Reading> 

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Large-Format Printer
Service Technicians.
Service contracts available.
Thomas E. Wilson, AIA
President, Architectural Design Group
Peoria, IL
"Architectural Design Group has used [CityBlue] exclusively for almost five years. I have personally worked with [CityBlue] for over 20 years. They are prompt, accurate, and provide courteous, professional services. Their Bid Document Management Service is a valuable service that reduces the Architect's efforts (and costs) involved with the processing and tracking of bid documents. They are always responsive, even under tight time schedules and last minute changes. Their printing costs are competitive and we have never felt the need to look elsewhere for our printing services."

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Peoria Area            | Phone 309-550-5000   | Fax 309-676-1701   | Toll-Free 800-747-6500  |
Quad Cities Area   | Phone 309-277-3000   | Fax 309-277-3063   |
Champaign Area   | Phone 217-355-6980   | Fax 217-355-6985   |
St. Louis Area        | Phone 314-298-1404   | Fax 314-298-1408   |
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